HP Printer In Error State

Have you ever tried printing a document on your HP printer and experienced the error HP Printer in Error State? Are you dumbfounded by how and why this error occurs and want a quick guide on how to fix it? While customers have reported this issue, they have been unable to resolve it despite numerous attempts. Instead of getting frustrated by the issue, one can follow this article as it gives a good explanation of what the issue is and what may cause the HP printer to malfunction. how to fix it. Follow the steps below.


1. Make sure that printer status is online

Follow these steps to ensure that your printer status is online.


  • On the search bar of your windows, open the ‘run’ dialog box.
  • Search “control panel” and press “ok”
  • Select ‘devices and printers’
  • From the list of printers, locate your selected HP printer and untick the option of using the printer offline.


2. Check printer default mode status


You can fix the issue in no time if you see a message that says 'HP printer in error state.' By following these steps, you can fix the issue quickly.


  • In the search bar of your windows start menu, open a ‘run’ command dialog box.
  • Search ‘control panel’ and press the ok button.
  • On the control panel, open ‘devices and printers’
  • From the list of printers, go to your HP printer and right-click on it.
  • Now press ‘set as the default printer, and your problem is solved.
  • A green mark indicating that ‘your printer is set as default’ will appear on your HP printer icon.


3. Printer Pooler Services


The following steps will help you resolve the issue:


  • To ensure that your printer pooler services are running and functioning in automatic mode, go to the search bar and type in the Run dialog box in ‘services. msc’
  • Scroll down the windows to check if the spooler is in running mode. Also, check if the spooler services are in automatic mode. If they are in manual mode, choose automatic mode.
  • Now press ‘apply’ so all your changes can be saved.
  • Go to ‘recovery’ and press ‘ first failure.’
  • Restart the service and click on ‘apply’ so your settings can be saved.

This should resolve the issue. Make sure to check now if your HP printer is in an error state.

If the problem persists, then move on to the next solution.


4. Sort out the printer spooler files

Make sure your spooler files are clear by sorting them. Here are the steps to follow.


  • First go to local disk >windows> system 32> spool> printers
  • Now go ahead and delete all the files from the folder ‘W32x86.’
  • Go to the spooler service option and press ‘restart’ again.


5. Checking for driver updates


  • First, check if you can make photocopies using the printer. If you can, you can detect the primary issue with the driver or printer software.
  • Check for any new software updates.


6. Restart your devices


  • Check if your printer can work on other devices and can print fine.
  • Cut off the power cable of your printer while it is turned ON.
  • If your printer is connected to other cables, detach those too.
  • Your printer’s power button needs to be pressed and held for 15 seconds.
  • It is also pertinent that your printer is connected to a wall socket rather than specialized surge protectors.
  • Reconnect the detached power cable, and the printer should be able to turn ON by itself. If not, connect manually.



This article provides a comprehensive guide on the HP printer in an error state issue. Hopefully, this guide will help you resolve the issue in no time. HP printers are very reliable printers and provide good quality printing on the go. Scroll up to find the best solutions for this printer issue.